Store
Policy
Customer Care
At HAUTE, we are dedicated to providing an exceptional customer experience from the moment you explore our website to well after your purchase has been made. We understand that superior customer care is crucial in building trust and ensuring your confidence in shopping with us.
Our Commitment to You
Quality Products: We produce high-quality products, ensuring you receive stylish and functional items that meet our stringent standards.
Secure Shopping: Your online security is paramount. Our website is secured with SSL encryption, and we use trusted payment partners for secure transactions. Shop with confidence knowing your personal information is protected.
Fast and Reliable Shipping: We strive to process and dispatch your orders promptly. Our efficient shipping partners ensure that your products reach you in a timely manner, wherever you are in the world.
How to Reach Us
Have a question, concern, or just want to say hello? We're here for you.
Customer Support Email: info@haute.store
Contact Form: Use our Contact Form for a quick and convenient way to reach out. We aim to respond to inquiries within 24 hours.
Connect with Us: Stay updated on the latest news, product releases, and promotions by following us on Instagram. Engage with our community and share your HAUTE experiences.
Privacy & Safety
At HAUTE, we understand and respect the importance of your privacy. This Privacy & Safety Policy is designed to inform you about how we collect, use, store, and protect your personal information. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information when you make a purchase, register for an account, subscribe to our newsletter, or engage with our website. This may include your name, email address, shipping address, and payment details. We may also collect non-personal information such as your IP address, browser type, and device information for analytical purposes.
How We Use Your Information
We use your personal information to process your orders, communicate with you about your purchases, and provide you with a personalized shopping experience. Additionally, we may use your information to send you promotional emails or newsletters if you have opted to receive them. You can opt-out of marketing communications at any time.
Third-Party Banking
We use third-party banking services to verify and process payments securely. Your payment details are encrypted and processed by our trusted payment partners to ensure the highest level of security. We do not store your payment information on our servers.
Data Security
Your data security is our priority. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website is secured with SSL encryption, and we regularly update our security protocols to maintain a safe shopping environment.
Cookies and Analytics
We use cookies to enhance your browsing experience and gather information about how you use our website. Cookies are small files stored on your device that help us analyze website traffic and tailor our services to your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our website.
Communication After Purchase
After a successful purchase, we may contact you via email to provide order updates, shipping information, and to ensure your satisfaction with our products and services. These communications are essential for the fulfillment of your order and our commitment to customer satisfaction.
Changes to Privacy Policy
We reserve the right to update and modify this Privacy & Safety Policy to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
By using HAUTE's website, you acknowledge and agree to the terms outlined in this Privacy & Safety Policy. If you have any questions or concerns, please contact us.
Thank you for trusting us with your personal information.
- Credit / Debit Cards