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Términos del servicio

Terms and Conditions of Service

Last Updated: 13.06.2025

Welcome to HAUTE. These Terms and Conditions ("Terms") govern your access to and use of the haute.store website ("Website"), operated by Nexa Nova LTD ("we," "us," "our"). By using our Website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. ELIGIBILITY

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Website. By using our Website, you confirm that you meet these requirements.

2. ACCOUNTS

You may browse the Website without registering, but certain features (such as order history or exclusive offers) may require account registration. You agree to provide accurate and complete information and keep it up to date. You are responsible for maintaining the confidentiality of your account and password.

3. ORDERS AND ACCEPTANCE

All orders are subject to availability and acceptance. We reserve the right to limit or refuse any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or violation of these Terms.

4. PRODUCT INFORMATION

We make every effort to accurately describe our products, including color, fabric, size, and fit. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

5. PRICING AND PAYMENTS

All prices are listed in euros (€) unless stated otherwise. We reserve the right to change prices at any time. Payments are processed through secure third-party providers. We do not store your payment information.

6. SHIPPING AND DELIVERY

Please refer to our Shipping & Returns page for current shipping terms, delivery times, and applicable fees. Delivery times are estimates and not guarantees.

7. RETURNS AND EXCHANGES

We accept returns and exchanges under the conditions outlined in our Return & Exchange Policy. Items must be returned unworn, unused, and with original packaging and tags.

8. INTELLECTUAL PROPERTY

All content on the Website—including designs, images, text, trademarks, and logos—is owned by or licensed to HAUTE and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

9. USER CONDUCT

You agree not to:

Use the Website for unlawful or harmful purposes.
Interfere with the Website’s operations or attempt to breach security.
Submit false, misleading, or harmful information.
Violate the rights of third parties.

10. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use them at your own risk.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we disclaim all warranties, express or implied. We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website or purchase of our products. Our total liability shall not exceed the total amount you paid us for the relevant purchase.

12. INDEMNITY

You agree to indemnify, defend, and hold harmless HAUTE and its affiliates, employees, and agents from any claims, damages, losses, or liabilities arising from your use of the Website or breach of these Terms.

13. FORCE MAJEURE

We are not liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, governmental actions, labor strikes, wars, or disruptions in internet or shipping infrastructure.

14. TERMINATION

We may suspend or terminate your access to the Website at any time, for any reason, including if we reasonably believe you have violated these Terms.

15. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will take effect when posted on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

16. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.